Hassle-Free

Returns & Refunds

We want you to love your blinds. If something's not right, we make it easy to return.

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Changed your mind? Return within 30 days of delivery for a full refund. No questions asked for unopened orders.

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We cover the cost of return shipping on all eligible returns within United States Of America.

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Refunds are processed within 5 business days of receiving your return. Back to your original payment method.

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Manufacturing defects are covered by our 5-year warranty. We'll replace or refund at no cost.

What Can Be Returned?

✓ Eligible

✓Unopened, unused items within 30 days

✓Items with manufacturing defects

✓Damaged goods on arrival

✓Wrong item delivered

✓Items within the 5-year warranty period

✗ Not Eligible

✗Made-to-measure items installed and used

✗Items returned after 30 days (unless faulty)

✗Damage caused by incorrect installation

✗Items ordered with incorrect measurements provided by customer

✗Custom colour orders outside standard range

Takes 2 minutes

Have a question before returning?